Help Desk Functionality
Organize your tickets the way you want with the amazing kanban
view. Get an instant overview of your team's workload and check the status of a ticket based on your custom tailored SLA rules. New incoming emails create tickets automatically.
Qualify your customers queries with a customizable website form and Use the Live Chat plugin on your website to instantly engage visitors.
Cleverly optimise the software for productivity with your SLAs, Automation, Templates, and Canned Responses.
Allow customers to close their tickets and provide smarter self-service built-in customer knowledge base.
Sapentia: Putting you in the Picture
We have a brochure that is a visual treat as well as making all the techy stuff easy to understand. Either we can send you a PDF copy to your email, which you could view on screen/print off, or we could send you a hardcopy in the post.